SHIPPING
All shipments sent will be via Ground Service. Air Service is available upon request. Most items will be shipped within 7-10 business days unless specified. There will be absolutely no refunds on shipping charges.

RETURNS
All parts returned for exchange or refund must be shipped back to us within 5 business days after the date of receipt. All authorized return parts must be unused and in its original packaging. All packaging, documentation, warranty cards, instructions and hardware must also be returned along with the product.

All returns must be sent prepaid. If a collect shipment is sent to us, we will charge the customer for any shipment costs incurred. Collect shipments will be accepted only if prior arrangements have been made. We are no responsible for shipping charges for items sent back. We recommend when returning the item, please purchase insurance of the returned item for its full value to protect against loss with carrier.

Items must be inspected carefully before the delivery slip is signed. If a part is found damaged after inspection, call or email us immediately and let us know. For reference, please provide us with pictures of the damaged part. This will help us to determine how severe the damage is.

You are responsible to keep all original packaging, including packing materials and original shipping carton. Please do not return damaged parts without prior authorization.

All products returned must have a Return Authorization Number (RAN) issued by us. All returns without an RAN will be refused and sent back to the purchaser at the buyer’s expense.

All items that have been modified or show signs of any modification are non-refundable. All returns are subject to a 20% re-stocking fee.